Grofers is an Indian on-demand online grocery delivery service. It was founded in December 2013. The company operates based in Gurgaon. They currently serve in 26 cities in India. The name ‘Grofers’ comes from the word ‘Grocery Gophers’.
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As stated before, Grofers is an online grocery store. It is based in India. Customers of the company use the company’s mobile app to order groceries online. The employees of Grofers then secure the ordered items from local stores and delivers the items to the consumer.
Customers are able to choose from 120000 products spread across various categories such as grocery, bakery, fruits and vegetables, and other products. The company currently operates in Agra, Ahmedabad, Bengaluru, Bhubaneswar, Chennai, Cuttack, Chandigarh, Hyderabad, Indore, Jaipur, Kanpur, Kochi, Kolkata, Lucknow, Ludhiana, Madurai, Mumbai, NCR, Nagpur, Pune, Ranchi, Surat, and Vadodara.
There is no minimum order value. However, every store Grofers work with has their own order limit to avail free shipping. If a customer does not reach that value, a shipping charge is levied from them. The delivery schedule starts from 6 A.M. and ends at 11 P.M.
Grofers accept multiple payment methods. You can make online payments using credit cards, debit cards, net banking, PayTm, PayU money, and mobikwik wallet. Cash on Delivery is also available for orders less than RS.5000. They also have another payment method named Grofers Cash. Any refund, if made, less than Rs.500 will appear as your Grofers Cash. This will be visible on your mobile app. You can make future payments with it. However, you can not top up your Grofers Cash as of now.